A new discipline for a new era
AI is architected to fail. We're building the infrastructure to make it reliably useful.
Agent Experience Management (AXM) — design, measure, manage, improve.
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From the No BS Manifesto
Not opinion. Not speculation. Proven fact.
Princeton and UC Berkeley researchers proved LLMs are architecturally designed to produce what they call "bullshit" - plausible-sounding falsehoods.
See it live →Context size is the surface area of assumption and, therefore, uncertainty and hallucination.
At 32K tokens, accuracy drops below 50%. The very scale enterprises need guarantees failure.
AI struggles with concepts that fall outside training data. Novelty fuels greater uncertainty and room for hallucination.
Yet, companies differentiate by design, and their data, processes, POVs, innovation, and nomenclature are often "new" to AI and expose greater risk.
Every enterprise betting on AI is betting on technology that's architecturally designed to fail.
Unless they assume AI will fail and architect for reliability.
Employ zero trust.
Whitepaper
AI in the Trough of Existential Crisis
Why most will fail and how a few will win. The mathematical limits of LLMs, the BS optimization loop, and what separates aqueduct-builders from those pouring water into the ground.
The comprehensive infrastructure that makes unreliable AI reliably useful. Currently in private development. Seeking design partners.
The foundational platform for reliable AI. AXM introduces the quest — the fundamental unit of agent work. Like customer journeys, but for AI.
Quest Blueprint — Map AI workflows against customer journeys, employee interactions, and autonomous processes.
AXIS — The "NPS of AI." Universal scoring from action → quest → department → C-Suite.
Orchestrate agents across steps and quests with zero-trust verification at every gate.
Academic consensus is clear.
Enterprise AI failure rate
Performance drop with 32k context size
Increase in misleading "truths"
Mathematically proven,
inevitable hallucinations
We're selecting a limited number of enterprises for early access and co-development.
Our frameworks and methodologies
Direct access to our team
Your input drives our roadmap